Frequently Asked Questions
Find answers to common questions about our bathroom installation services, packages, and process.
FAQs
Yes. We provide free, no obligation quotations after an initial discussion and, where required, a site visit to fully understand your space and requirements.
We cover Ponteland, Darras Hall, Whitley Bay, Tynemouth, Gosforth, and surrounding areas across the North East.
Most full bathroom installations take between 7 to 10 working days, depending on the size, layout, and level of preparation required.
Finance is available on the Premium package only. This is because the Premium package includes a 5 year warranty.
Yes. Your project is handled by experienced professionals, ensuring consistency, accountability, and high standards throughout.
Yes. Kozi Bathe Ltd is fully insured for all work carried out in your home.
Waterproofing is included as standard on the Premium package. On the Signature package, it is available but only if you opt for the additional warranty cover. It is not included in the Essential package.
We can supply and fit quality bathroom products or install items you have already purchased, provided they meet installation standards.
The Premium package includes full waterproofing, enhanced preparation, higher detail finishing, a 5 year workmanship warranty, and access to finance. The Standard package includes a 12 month workmanship warranty and does not include waterproofing or finance options.