Frequently Asked Questions

Find answers to common questions about our bathroom installation services, packages, and process.

FAQs

Delve into our FAQ section to get quick answers to common questions about our services.

Yes. We provide free, no obligation quotations after an initial discussion and, where required, a site visit to fully understand your space and requirements.

We cover Ponteland, Darras Hall, Whitley Bay, Tynemouth, Gosforth, and surrounding areas across the North East.

Most full bathroom installations take between 7 to 10 working days, depending on the size, layout, and level of preparation required.

Yes. Finance is available through Kanda for customers choosing the Premium package, making high quality bathroom installations more accessible.

Yes. Your project is handled by experienced professionals, ensuring consistency, accountability, and high standards throughout.

Yes. Kozi Bathe Ltd is fully insured for all work carried out in your home.

 

Waterproofing is included as standard in our Premium package. It is not included in the Standard package.

We can supply and fit quality bathroom products or install items you have already purchased, provided they meet installation standards.

 

The Premium package includes full waterproofing, enhanced preparation, higher detail finishing, a 5 year workmanship warranty, and access to finance. The Standard package includes a 12 month workmanship warranty and does not include waterproofing or finance options.

Finance Information

KOZI BATHE LTD is an Introducer Appointed Representative of Kanda. Kanda is a trading style of Kanda Products & Services Ltd, Forward House, 17 High Street, Henley-in-Arden, B95 5AA, registered in England (11330964), authorised and regulated by the Financial Conduct Authority (firm reference number 920795).

Kanda is acting as a credit broker offering finance products from a panel of lenders. Credit is subject to status.

Representative example: 11.9% APR Representative based on a loan of £5,000 repayable over 60 months at an interest rate of 11.9% p.a. (fixed). Monthly repayment £109.45. Total amount payable £6,567.16.

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