Privacy Policy

Privacy Policy

This Privacy Policy explains how Kozi Bathe Ltd collects, uses, and protects your personal information when you use our website or contact us. We are committed to safeguarding your privacy and handling your data in a transparent and secure manner, in accordance with UK data protection laws.

1. Information We Collect

We may collect and process the following types of personal information:

Contact Information
Name, email address, phone number, and postal address.

Enquiry and Project Information
Details you provide when requesting a quote, finance information, or contacting us about our services.

Website Usage Information
IP address, browser type, device information, pages visited, and referring websites.

Communication Information
Information contained in emails, contact forms, or other communications with us.

Finance Enquiries
If you choose to apply for finance, limited information may be shared securely with our finance partner, Kanda, subject to their own privacy policy.

2. How We Collect Information

We collect information in the following ways:

Directly from You
When you complete a contact form, request a quote, apply for finance, or contact us by phone or email.

Automatically
Through cookies and similar technologies when you browse our website.

From Third Parties
From trusted partners such as analytics providers or finance partners, where permitted by law.

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries and provide quotes

• Manage and deliver our services

• Communicate with you about your project

• Improve our website performance and user experience

• Comply with legal and regulatory obligations

• Provide finance options where requested

We only use your information where there is a lawful basis to do so.

4. Sharing Your Information

We may share your personal information with:

Service Providers
Trusted third parties who help us operate our website, manage enquiries, or provide business services.

Finance Providers
Where you choose to apply for finance, information may be shared with Kanda for the purpose of processing your application.

Legal and Regulatory Authorities
Where required to comply with legal obligations.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

5. Cookies and Tracking Technologies

Our website uses cookies to:

• Analyse website traffic and performance

• Improve functionality and usability

• Remember user preferences

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information, including:

• Secure hosting environments

• Restricted access to personal data

• Regular system monitoring

While we take security seriously, no online system can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to or restrict certain processing

• Request data portability

To exercise your rights, please contact us using the details below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and continued use of the website constitutes acceptance of the updated policy.

10. Contact Details

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Kozi Bathe Ltd
Email: kozibathe@icloud.com
Phone: 07525 132836

Effective Date: 28/01